VRINDHAVAN FARMS
Where Purity Speaks Health.....
Pure Natural Rainwater Harvested Mangoes.
Store Policy
At Vrindhavan Farms, we are committed to bringing you fresh, chemical-free groceries, vegetables, and fruits directly from our natural farming practices. All products are carefully harvested, packaged, and shipped with utmost care to ensure quality and freshness. We follow a no artificial preservatives and no harmful chemicals policy. Orders are delivered within the promised timeframes, and in case of any issue with freshness or damage during transit, we offer replacements or refunds as per our quality guarantee. Our aim is to provide healthy, sustainable, and trustworthy food for your family.
Refund/ Return/ Delivery Policy
Delivery Policy
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Orders are processed and delivered within 24–48 hours of harvest to ensure maximum freshness.
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We currently deliver only to selected pin codes. Customers will be notified at checkout if their area is serviceable.
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Delivery slots are shared in advance, and customers are requested to receive the products promptly to maintain quality.
Return & Replacement Policy
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Since we sell fresh groceries, vegetables, and fruits, returns are accepted only in case of:
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Damaged packaging during delivery
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Spoiled or unusable produce upon arrival
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Wrong item received
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Customers must raise a request for replacement within 24 hours of delivery by sharing order details and clear photos of the issue.
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Approved cases will be replaced in the next delivery cycle at no extra cost.
Refund Policy
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Refunds are provided if replacement of a product is not possible.
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Refunds will be initiated to the original payment method within 5–7 working days.
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Delivery charges are non-refundable unless the issue is due to our error.
Quality Commitment
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All products are cultivated through natural farming without the use of chemicals or preservatives.
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We work towards 100% customer satisfaction and encourage feedback to maintain our standards of freshness and sustainability.
Privacy & Safety
Vrindhavan Farms values your privacy and ensures your personal information is safe and secure. Customer details—such as name, address, contact info, and payment data—are used strictly for order processing, delivery, and improving service quality. We never share or sell customer information to third parties. Your data is protected with industry-standard security measures, and only authorized personnel can access it. Our commitment is to provide a transparent, trustworthy, and secure shopping experience for all customers.